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With over a decade of experience in the web hosting industry, we aim to provide our personal, corporate and enterprise clients with unmatched fully-managed personalized service around the clock; regardless of the plan you have, we strive to offer you as close to 100% uptime as possible for your critical business needs. We are not looking to compete with 'budget' web hosting providers as we feel we offer quality, service, and reliability that far exceeds anything such a provider could offer to our clients. Following are some of the advantages you'll find when you choose to trust us with your hosting needs;
- 24x7 Monitoring of all Servers and Services under our control with a qualified technician on call at all times to deal with any situation that might arise as quickly as possible.
- Personal, Direct Support. Our customer support is handled in-house by technicians that can fix your problems directly, not act as a middle man for someone else to do so. Whether you wish to contact us via the Web, E-Mail or Phone, we are always available to serve your needs around the clock.
- All of our Shared and Dedicated Hosting Servers are security hardened, monitored from multiple locations, have intrusion detection systems and are constantly updated as new exploits are found to insure your data's security.
- All Hosting Servers run hardware RAID-1 configurations on enterprise level drives, mirroring all data so that if one disk should fail in the machine, the other will 'take over' and no data will be lost nor will you experience any unscheduled downtime.
- All Hosting Servers are backed up nightly and stored in Daily, Weekly, and Monthly instances of those backups on a separate drive on each server. Nightly off-site backups to a secure location for all accounts are also maintained should the data center you are hosted in suffer an extreme outage, though we encourage our users to do off-site backups of their own on a regular basis.
- We offer an intelligent server-side spam filtering solution to all email accounts on our servers using a combination of selective RBLs and server side filtering applications checking all email passing through our servers to maximize potency while minimizing false-positives.
- PHP, Ruby on Rails, Perl, as well as a variety of other server side parsers and programs are installed and available to all users by default on our shared servers. We do not try and go with a bottom of the barrel entry price and nickel and dime users for fundamental options they may need. Most importantly, if there is a server side program that a client needs and it's realistic to install it on the server you're hosted on, we're happy to add it at no cost (aside from licensing by said client if applicable).
- We have no pre-defined storage or bandwidth quotas for each hosting plan. We work closely with each client to determine adequate storage and bandwidth limits based on their individual needs as well as their budget and readjust as necessary. You will never have a 'surprise' bandwidth overage bill with us.
- We offer a managed solution for all of our shared and dedicated server clients. An example of a managed solution in a shared hosting environment would be rather than needing you to go into your control panel and create a new email account, or set of email accounts (though it is very easy and there are video tutorials in there to show you how), you can simply put in a support request with what you'd like done and we'll do it for you and send you back the all of the applicable information to setup those addresses for use in any email client. Management for our dedicated server clients is a bit more straight forward, we insure your software is up to date, security on the server is hardened, and monitor your server 24/7 for downtime and security issues, as well as accommodating reasonable software installation requests on the server providing you have a valid license for said software.
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